A great team is a combination of a powerful commitment, intense connection, a shared sense of purpose and mission. Team performance coaching helps people clarify the primary purpose of the team, its goals and objectives, and the role of the people in the team and than furthers cohesion by looking at team dynamics and relationships to achieve high performing results.
Our Approach to Team Performance Coaching - TPC
Team Performance Coaching works with the Team as a system as opposed to a collection of individuals, and is an ongoing process to sustain change over time as opposed to a one off Team building event
Our approach to team coaching starts with a strong level of alignment to the organisational vision and strategy, and how the Team is planning to work towards that. Sometimes we re-visit the purpose and mission of the Team, and if necessary support the Team to create a Team Plan with objectives in the areas of strategy, finance, marketing, operations, customer service, stakeholder management etc. The Approach also depends on what the stated needs of the Team are, but getting the team to focus on some basic functions of the team is a good starting point.
Secondly we also look at Behavior Coaching for “behavioral skills development" by focusing on areas of the team such as improved team work , team relationship, team morale, enhanced communication skills or increased engagement from staff within the wider team
Metrics for Team Coaching
Some of the common metrics for team based coaching would be as follows.
A compelling direction or purpose to guide the team’s work.
Development of Key Leadership skills across the Team
Improvement in relationships & increased Trust Building / psychological safety
Assessing how coaching has provided a vehicle for culture change.
Measuring Team Performance and the amount of time spent on “real/pressing” issues
Creation of approaches to sustainability, such as long-term peer coaching.
Reviewing progress, gathering feedback from from all.
Team Performance Coaching Journey
Our Team performance coaching involves a single coach working with a small group of leaders/team members usually in the group size of 6-15 members.
Team performance coaching gives members of the team various opportunities to stretch beyond their current capabilities. By partnering with the team the coach can introduce new ideas and see opportunities to improve team performance in the context of its everyday work challenges.
Below are the various phases in the team coaching approach we follow.
1. Team Coaching Foundation This is the initiative phase towards establishing a foundation for detailing the strategic objectives, nature of team dynamics, timeline, number of participants etc.
2. Diagnosing Phase
Diagnosis is done in a one to one confidential meetings with Team members to find out the current state of team, what works well about the team, what does not work well and why. To establish their ideas on approaches that will work for them, and how they could be measured.
Using a Human Team Potential Assessment / Behavioral Assessment We asses both Individual and the Team Potential and Team Behaviors.
For assessment of personality and behavior assessments we use instruments like / DISC / Insights. These psychometric tools improve the team’s understanding of its own dynamics. We also use a 360 survey of team members as a potentially useful starting point to help people understand themselves and how they work with others.
3. Kick off Phase
Focus on the wider organisational aspect, as well as the team challenge
Create Team contract, including the metrics and assessment for the programme (individual and team)
Determine areas of focus and commitment for the sessions.
4. Ongoing Coaching sessions Phase
Group size – 8 to 10 is the ideal size for a team, with a maximum of upto 15
Frequency – around once monthly for 3-6 hours.
Duration – often around 6 -12 months, though can be shorter or longer
Decision on how to run the sessions in terms of level of formality.
Action Learning approach focused on improving questioning and reflection of team members.
5. Assessment and sustainability Phase
Here we review the “distance traveled” of the Team coaching project for the whole Team and the individuals in it, and the strongest way to do this is to repeat the baseline assessments, whether its a Human Potential Model or 360 or psychometric
Its important to look at ways beyond the Team Coaching project that the reflective practice of the Team is sustained; e.g. regular reviews using Learning set principles, ongoing peer coaching etc.
Benefits of Team Coaching
pTeam coaching can provide many benefits to the individual, the team and the organization. Depending on the set-up of your team coaching environment and the needs and goals of your organization, there are many benefits that could be realized such as.
Benefits to the individual.
Become more Self Aware
Learn about other team members in a psychologically safe environment
Share perspectives in a psychologically safe environment
Be more engaged at work
Be part of a winning team
Benefits to the team.
Establish a team charter
Create an action plan
Ensure Team commitment
Maintain Team accountability
Showcase individual strengths within the team
Resolve conflicts effectively
Collaborate towards a common goal
Achieve Team Results
Benefits to the organization.
Less expensive than one-on-one coaching
Experience effective teams that meet their goals
Move the company forward
Increase employee retention
Achieve Organisational Goals.
Getting Started with Team Coaching
If your company is facing increasing conflict, people working in silos, poor communication or high turnover, team performance coaching can help you create a High Performing Team . There are many types of teams that can benefit from a team coaching process that can include Leadership Teams, Departmental Teams, Project Teams etc.
Contact us to discuss your teams coaching needs and we can offer you a free approach note detailing the steps and costs involved. Post the assessment we will assign a Certified Team Coach who will work with the team over a period of time to help the team achieve their metrics.
For more information please connect with Diyanat Ali on 9603473470, [email protected]