Team Coaching | Performance Coaching
What is Team Coaching?
Team Coaching is a process where a team coach enables a team to function as a whole by clarifying their vision, mission and improving the external and internal relationships and resources.
Team coaching enables organisations to foster transformation in their teams performance & results. Unlike team building workshops that are one-off events, team coaching enables teams to identify and resolve their challenges over a period lasting over several months, resulting in deeper learning & long-term sustainable performance and ongoing development.
Team coaching occurs in the context of actual meetings and real work sessions where the coach gets to works with the team on live, real-time interventions. These interventions bring awareness of how the team behaves in the here and now moments and how these behaviors affect their performance.
With this awareness, the team makes specific adjustments in real-time to build on their strengths or improve on weaknesses. These Adjustments are motivated by and directed toward achieving important results for the team and the organization.
How Team Coaching Works?
In Team Coaching, the Coach honors that the Team has the expertise, creativity, and capability to find their solutions and approaches towards team excellence. The Team Coach acts as a Guide on the Side to leverage the Team's potential. The Team Coach uses a combination of patience, insight, questioning, and care to help the Team find the internal and external resources required for their overall team excellence.
Team Coaching is a process where a team coach enables a team to function as a whole by clarifying their vision, mission and improving the external and internal relationships and resources.
Team coaching enables organisations to foster transformation in their teams performance & results. Unlike team building workshops that are one-off events, team coaching enables teams to identify and resolve their challenges over a period lasting over several months, resulting in deeper learning & long-term sustainable performance and ongoing development.
Team coaching occurs in the context of actual meetings and real work sessions where the coach gets to works with the team on live, real-time interventions. These interventions bring awareness of how the team behaves in the here and now moments and how these behaviors affect their performance.
With this awareness, the team makes specific adjustments in real-time to build on their strengths or improve on weaknesses. These Adjustments are motivated by and directed toward achieving important results for the team and the organization.
How Team Coaching Works?
In Team Coaching, the Coach honors that the Team has the expertise, creativity, and capability to find their solutions and approaches towards team excellence. The Team Coach acts as a Guide on the Side to leverage the Team's potential. The Team Coach uses a combination of patience, insight, questioning, and care to help the Team find the internal and external resources required for their overall team excellence.
A Cohesive team combines high commitment, intense connection, a shared sense of purpose and mission. Team performance coaching helps members clarify the team's primary purpose, goals, objectives, and the role of each member in the team and then furthers cohesion by looking at team dynamics and relationships to achieve high-performing results.
Our Approach to Team Coaching
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Team Coaching works with the Team as a systemic approach instead of a collection of individuals. It is an ongoing process to sustain change and performance over time instead of a one-off Team building event.
We have over a decade of team coaching experience and have worked with companies in India and abroad. Our approach with team coaching starts with a strong alignment to the organisational vision and strategy and how the Team plans to work towards that. Sometimes we revisit the purpose and mission of the Team, and if necessary, support the Team to create a new Team Plan with objectives in the areas of strategy, finance, marketing, operations, customer service, stakeholder management, and other business functions. The approach also depends on what the stated needs of the Team are, but getting the Team to focus on some essential functions of the Team is a good starting point. Secondly, we also look at Behavior Coaching for "behavioral skills development" by focusing on areas of the Team such as improved teamwork, team relationship, team morale, enhanced communication skills, or increased engagement from staff into the broader Team. Metrics for Team CoachingSome of the standard metrics for Team based coaching would be as follows.
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Role of the Team Coach
A team coach's primary objective is to facilitate team learning as a whole. The coach employs ways for team members to gain insight and practice different behaviors in the team setting and its adopted goals.
Team Coaching takes a Systems-Thinking Perspective and is a long-term intervention. The team coach partners with the team in their everyday work, challenges existing ways of working, tests assumptions, introduces new ideas, perspectives, and opportunities to improve overall team performance.
A Team Coach works within the complex and ambiguous organizational dynamics in which teams operate. The primary focus of team coaching is always the improvement of the overall team's effectiveness.
Team Coaching takes a Systems-Thinking Perspective and is a long-term intervention. The team coach partners with the team in their everyday work, challenges existing ways of working, tests assumptions, introduces new ideas, perspectives, and opportunities to improve overall team performance.
A Team Coach works within the complex and ambiguous organizational dynamics in which teams operate. The primary focus of team coaching is always the improvement of the overall team's effectiveness.
Team Coaching Process
Our Team coaching involves a Certified Team coach working with a small group of leaders/team members, usually in the group size of 6-15 members a period of time. Our Coaches are ICF and EMCC certified coaches who bring over two decades of industry experience and a decade of coaching experience.
Team coaching gives members of the team various opportunities to stretch beyond their current capabilities. By partnering with the team, the coach can introduce new ideas and see opportunities to improve team performance in the context of its everyday work challenges.
Below are the various phases in the team coaching approach we follow.
Team coaching gives members of the team various opportunities to stretch beyond their current capabilities. By partnering with the team, the coach can introduce new ideas and see opportunities to improve team performance in the context of its everyday work challenges.
Below are the various phases in the team coaching approach we follow.
Team Coaching Process Model
1. Team Coaching Foundation
This is the initial phase towards establishing a foundation for detailing the strategic objectives, nature of team dynamics, timeline, number of participants, etc.
2. Diagnosing Phase
We use the Team Human Potential Assessment to measure how a Team is performing on these five mindsets:
This is the initial phase towards establishing a foundation for detailing the strategic objectives, nature of team dynamics, timeline, number of participants, etc.
2. Diagnosing Phase
- Diagnosis is made in a one to one confidential meetings with Team members to find out the team's current state, what works well about the team, what does not work well, and why. To establish their ideas on approaches that will work for them and how they could be measured.
- We are using a Human Team Potential Assessment / Behavioral Assessment to assess both Individual and Team Potential and Behaviors.
We use the Team Human Potential Assessment to measure how a Team is performing on these five mindsets:
For assessment of personality and behavior assessments, we use instruments like / DISC / Insights. These psychometric tools improve the Team's understanding of its dynamics. We also use a 360 survey of team members as a potentially valuable starting point to help people understand themselves and work with others.
3. Kick-off Phase
4. Ongoing Coaching sessions Phase
5. Assessment and sustainability Phase
3. Kick-off Phase
- Focus on the broader organisational aspect, as well as the team challenge
- Create a Team contract, including the metrics and assessment for the programme (individual and Team)
- Determine areas of focus and commitment for the sessions.
4. Ongoing Coaching sessions Phase
- Group size – 8 to 10 is the ideal size for a team, with a maximum of up to 15
- Frequency – around once monthly for 3-6 hours.
- Duration – often approximately 6 -12 months, though can be shorter or longer
- Decision on how to run the sessions in terms of the level of formality.
- The Action Learning approach focused on improving the questioning and reflection of team members.
5. Assessment and sustainability Phase
- Here we review the "distance traveled" of the Team coaching project for the whole Team and its individuals. The most potent way to do this is to repeat the baseline assessments, whether a Human Potential Model or 360 or psychometric.
- It's essential to look at ways beyond the Team Coaching project that the reflective practice of the Team is sustained, e.g., regular reviews using Learning set principles, ongoing peer coaching, etc.
Benefits of Team Coaching
Team coaching can provide many benefits to the individual, the team, and the organization. Depending on the set-up of your team coaching environment, the needs and goals of your organization, the following benefits could be realized.
Benefits to the individual.
Benefits to the team.
Benefits to the organization.
Benefits to the individual.
- Become more Self Aware
- Learn about other team members in a psychologically safe environment
- Share perspectives in a psychologically safe environment
- Be more engaged at work
- Be part of a winning team
Benefits to the team.
- Establish a team charter
- Create an action plan
- Ensure Team commitment
- Maintain Team accountability
- Showcase individual strengths within the team
- Resolve conflicts effectively
- Collaborate towards a common goal
- Achieve Team Results
Benefits to the organization.
- Less expensive than one-on-one coaching
- Experience effective teams that meet their goals
- Move the company forward
- Increase employee retention
- Achieve Organisational Goals.
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Getting Started with Team Coaching
If your company faces increasing conflict, people working in silos, poor communication, or high turnover, team performance coaching can help you create a high-performing team. Many teams can benefit from a team coaching process that can include Leadership Teams, Departmental Teams, Project Teams, etc.
Contact us to discuss your team's coaching needs and offer you a free approach note detailing the steps and costs involved. Post an initial assessment and agreement; we will assign an ICF / EMCC Certified Team Coach who will work with the team to help the team achieve their metrics.
Contact us to discuss your team's coaching needs and offer you a free approach note detailing the steps and costs involved. Post an initial assessment and agreement; we will assign an ICF / EMCC Certified Team Coach who will work with the team to help the team achieve their metrics.
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